Managing your Apple App Store subscriptionUpdated 24 days ago
Managing your Apple App Store subscription
If you subscribed to Centr in the app on your iPhone or iPad, your subscription is billed and managed by Apple. You can do everything below from your device’s Settings, and Apple handles payments, cancellations, and refunds.
View your subscription
Go to Settings > [your name] > Subscriptions and select Centr. You’ll see your plan, price, and next billing date, or the date your access ends if you’ve cancelled. If other Centr plans are available, you can switch to one from this screen.
Can’t find Centr? Check the Inactive or Expired section, and make sure you’re signed in to the Apple ID you used to subscribe. If it isn’t there, you may have subscribed at centr.com or through Google Play.
Cancel your subscription
- Go to Settings > [your name] > Subscriptions and select Centr.
- Tap Cancel Subscription and confirm.
Cancel at least 24 hours before your renewal date, since Apple can charge up to 24 hours early. Once cancelled, your subscription will show Expires on [date] instead of Renews on [date], and you’ll keep full access until then. If it still says Renews on, the cancellation didn’t go through, so try again.
Deleting the Centr Coach app doesn’t cancel your subscription.
Update your payment method
Go to Settings > [your name] > Payment & Shipping, and add or update your card. Changes apply to all your Apple subscriptions. If a payment fails, Apple will retry it automatically once your details are updated.
View purchase history and receipts
Apple emails a receipt to your Apple ID email address each time you’re charged. To see past charges:
On your iPhone or iPad: Go to Settings > [your name] > Media & Purchases > View Account, then tap Purchase History.
On a computer: Go to reportaproblem.apple.com and sign in with your Apple ID.
Request a refund
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Choose “Request a refund,” select a reason, and find your Centr charge.
- Submit your request.
Apple reviews refund requests and emails you their decision, usually within a few days. Since Apple makes the final decision, Centr can’t process, change, or check on Apple refunds.
Good to know
Free trials automatically become paid subscriptions unless you cancel at least 24 hours before the trial ends.
Family Sharing isn’t available for Centr subscriptions. Each person needs their own.
Getting help
For help with Apple billing, payments, or refunds, contact Apple Support. For anything else, like your account, workouts, or the app, reach out to us at [email protected]. We’re always happy to help.